๐ Train Stopped / Stranded
What to do when you can't get home
โก Do This First
1
Stay calm โ most stations have English staff or information screens
2
Check train status: JR East Info (050-2016-1600), Tokyo Metro, etc.
3
Ask station staff โ show them the Japanese text below
4
Check if buses or taxis are operating
Show This to Station Staff:
๐ Show this to staff
้ป่ปใๆญขใพใฃใฆใใพใใๆๅฏใใฎๅฎฟๆณๆฝ่จญใพใใฏไธๆ้ฟ้ฃๅ ดๆใๆใใฆใใ ใใใ
(Trains have stopped. Please tell me the nearest accommodation or temporary shelter.)
โณ Waiting at the Station
Many train stations become official shelters during major disasters. Station staff will guide passengers.
๐ Alternative Transport
โ Taxi โ may be expensive but available
โ Uber / DiDi โ check app for availability
โ Walk โ use Google Maps offline directions
โ Stay overnight at station-adjacent hotel
๐ Train Status Information
๐ JR East: 050-2016-1600
๐ Tokyo Metro: 03-3941-2004
๐ JR Tokai (Shinkansen): 050-3772-3910